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BroadcastsCreating a Broadcast

Creating a Broadcast

Step 1: Choose a Broadcast Type

Navigate to Broadcasts in the sidebar and click New Broadcast. Select one of three types:

  • Action — Owners click a magic link to complete a task. Choose an action type:
    • Request Firewise Inspection — Owner requests an inspection for their property
    • Enroll in Community Project — Owner adds their parcel to a project
    • Report Tree Issue — Owner reports a diseased, hazardous, or dead tree
  • Informational — Send a community update or announcement. No action required from owners.
  • Educational — Share a community document (PDF guide, checklist) with an optional action CTA.

Step 2: Write Your Content

  • Subject Line — Keep it clear and specific (e.g., “Schedule Your Fall Firewise Inspection”)
  • Message — For action broadcasts, explain why the owner should take action. For informational broadcasts, this is the full email body.

Step 3: Select Your Audience

Choose who should receive the broadcast:

Audience FilterDescription
All Property OwnersEvery owner with an email address on file
By SubdivisionOwners with parcels in a specific subdivision
By ProjectOwners whose parcels are linked to a specific project
By Inspection StatusOwners whose parcels have never been inspected, or were last inspected before a given date

Click Preview Audience to see the count and a list of recipients before sending.

Step 4: Review and Send

  1. Review the recipient count and list
  2. Click Send Broadcast
  3. Confirm in the dialog: “Send to X owners?”
  4. The broadcast is sent and you’re redirected to the detail page

Tips

  • Preview your audience before sending to avoid surprises
  • Use clear, actionable subject lines — owners decide whether to open based on the subject
  • For action broadcasts, explain in the message body what happens after they click
  • The confirmation dialog shows the exact recipient count — double-check before confirming
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BroadcastsAction Links